February 2024 has been a monumental month for inCase. Our platform has not just reached, but surpassed significant milestones, marking a period of unparalleled growth and success.
Breaking New Ground: February 2024 Statistics
This past month, we've witnessed an extraordinary surge in engagement, with a record-breaking 530,936 sessions. This figure not only exceeds our previous high in June 2023 by 5% but also marks the first instance of crossing the half-million threshold in a single month.
The influx of 21,637 new users in February further emphasises the growing trust and reliance on our platform, outshining the June '23 record by an impressive 8%..png?width=619&height=442&name=perspective-view-floating-three-iphone-x-mockup-template@2x%20(2).png)
Enhanced Communication and Efficiency
Our commitment to seamless communication within the app is reflected in the delivery of 53,463 messages, showcasing a 7% increase from the previous month. Additionally, a noteworthy decrease in client calls as a percentage of sessions to a mere 0.82% highlights our app's efficiency and user satisfaction – so for every telephone call a client makes to our firms, there are an equivalent 125 sessions on inCase, reducing the number of calls clients feel they need to make to their lawyers.
Ratings and Satisfaction: A New Benchmark
The accolades don't stop there. We've reached a pinnacle in user satisfaction, with 13,309 ratings at an average of 4.06, translating to 81% satisfaction. This shatters our previous best in May '23 by an astounding 21%.
The inCase Difference
What sets inCase apart is not just the numbers but the innovations and dedicated service that drive these results. Our continuous strive for excellence ensures that law firms have access to the most efficient and user-friendly platform.
The Future of Legal Tech with inCase
Looking ahead, inCase is committed to introducing more features and updates that promise to revolutionise the legal tech space. Our vision is to continuously enhance user experience and firm efficiency.
We are incredibly proud of our February achievements and profoundly grateful to our clients for being part of this remarkable journey. inCase continues to set new standards in legal tech, and we are excited about the future.
Ready to elevate your law firm's efficiency and client satisfaction? Join our waiting list for an online demo of inCase and be part of the revolution in legal technology!