With limited fee income, conveyancing practices have to balance the time spent updating clients against volume of work.
Residential conveyancing is a challenging market. Clients and estate agents demand constant updates and information to know that everything is on track for completion as quickly as possible.
However, conveyancing departments are often plagued by telephone calls and emails asking for the latest news from their clients and sometimes there just isn’t enough time in the day to handle all of them. This can result in loss of faith and trust by the client or worse, a complaint.
inCase™ Conveyancing has been specifically designed to help clients receive updates and information on the sale and purchase of their property. Giving real-time information and instant access allows clients to quickly grasp where they are up to, avoiding the need to call or email.
Not only will inCase™ Conveyancing keep clients informed, it will allow your conveyancing department to spend time on more productive work, increasing efficiency without compromising on service.
With inCase™ firms can actually increase their profit margins by speeding up the cycle of transaction and lowering the number of human touchpoints.
Benefits for conveyancing practices:
- Efficient – fully integrated into your case management system
- Convenience – real time updates automated from template letters or workflows
- Education – full breakdown of the sale and purchase process with a virtual tracking tool
- Productivity – reduced calls/emails allowing fee earners to increase productivity
- Speed – eliminate delays as clients view letters/documents and sign forms all on their phone.
