With the significant impact of the Jackson reforms, practices have had to adapt to survive. Greater use of technology and case management systems have allowed firms to alter their internal processes but little has been done to manage client expectations and needs.
Any person claiming personal injury has certain requirements. The average person is looking for quality advice, good support, guidance, information and most importantly of all, regular updates on the progress of their claim.
It is the demand for information and updates from claimants that can be costly to personal injury practices, especially if their case is a fixed fee matter. inCase™ is designed to meet the needs of claimant efficiently and effectively without compromising on service.
With inCase™ firms can actually increase their profit margins by speeding up the cycle of a claim and lowering the number of human touchpoints.
Benefits for personal injury practices:
- Efficient – fully integrated into your case management system
- Convenience – real time updates automated from template letters or workflows
- Education – full breakdown of the personal injury process and virtual tracking tool
- Productivity – reduced calls/emails allowing fee earners to increase productivity
- Speed – eliminate delays as claimants view letters/documents and sign forms all on their phone.
Contact us now for a free no-obligation demonstration
0161 410 0800
or email us today at
enquiries@in-case.co.uk